Based in Washington, DC, Rick serves government Customer Experience Professionals. Rick's research helps governments overcome the unique challenges they face in developing successful and innovative customer experiences for the people they serve. Rick holds a Ph.D. in political science from the University of Wisconsin-Madison, where he focused on international relations and political theory.
VP & Global Practice Leader, Government and Public Sector
Verint Systems Inc.
David Moody has global responsibility for the success of Verint’s Government and Public Sector Practice which includes Federal / National, State, County and Local Government and Higher Education. With a specific focus on customer (or citizen) engagement optimization, David has a particular passion for strengthening the connection between the customer – or citizen – and government for mutual benefit.